Privacy Policy
How fipneXt handles personal information
1. Introduction
This Privacy Policy explains how fipneXt collects, uses, stores, and protects personal information of users and visitors to the platform.
2. Information We Collect
We collect information that you provide directly, information collected automatically when you use the platform, and information from third-party sources required for verification.
- Identification and contact details
- Verification documents (CDD/KYC)
- Device, log, and usage data
- Communication and support records
3. How We Use Information
Information is used to operate the platform, fulfil legal obligations, provide support, monitor for security and compliance, and improve our services.
4. Legal Basis for Processing
Processing is based on contractual necessity, compliance with legal obligations, legitimate interests in security and fraud prevention, and, where applicable, user consent.
5. Sharing of Information
We share information with authorised service providers, regulators and law enforcement where required, and counterparties only as necessary for stated purposes.
6. International Transfers
Where information is transferred outside your jurisdiction, appropriate safeguards are applied in line with applicable data protection law.
7. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory retention periods.
8. Security
We apply technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction.
9. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal information, and may object to certain processing.
10. Cookies
The platform uses essential and functional cookies to operate correctly. Optional analytics cookies, if used, are subject to your consent where required.
11. Children
The platform is not directed to individuals under 18 and we do not knowingly collect personal information from children.
12. Updates
This policy may be updated from time to time. Material changes will be communicated through the platform.
13. Contact
For privacy-related queries, contact us through the official channels listed on the Contact page.